If good cause for late filing cannot be established, inform the individual that he/she
is ineligible for EXR and discuss filing a new application for benefits. If the individual
wishes to file a request for EXR, accept the request, process the denial for not being
timely filed, and issue an EXR technical denial notice.
If good cause exists, complete a request for EXR and process accordingly. Document
the good cause finding in Remarks (IRMK screen) of the DCF when the EXR request is
established.