Sign in Help and Support

Don't know which option to sign in with? Don't know which option to sign in with?

You have the option to sign in using a Login.gov, ID.me, or Social Security Username account to access Social Security's online services.

If you don't have an account, you can create one with Login.gov or ID.me now.

Login.gov

Login.gov is a U.S government sign-in service that provides a simple, secure, and private way for the public to access government websites. You can use your Login.gov account to access your Social Security benefits, services, and information in a single, secure account. You can also use your Login.gov account to manage other government benefits and services.

ID.me

ID.me is a single sign-on provider that meets the U.S. government's online identity proofing and authentication requirements. Please consider using ID.me if you live outside the United States.

Please note that you do NOT need to create a new ID.me account specifically for Social Security purposes. You can use one ID.me account to access both government and business services.

Social Security Username

This applies if you created an account with Social Security prior to September 18, 2021, and sign in with a username versus your email address.

Note: These accounts will be retired soon. If you sign in with your username, you will be prompted to transition your account to Login.gov. We encourage you to make this transition before your Social Security username account is retired.

If you already have a Login.gov or ID.me account, you may use your existing account to access Social Security services.

Having trouble signing in? Having trouble signing in?

If you're having trouble signing in, please verify your Web browser is up-to-date and try clearing your browser's cache and cookies.

How to Update Your Web Browser

SSA supported Web browsers: Chrome, Edge, and Safari

Please refer to the resources below for instructions on updating your browser.

External website Google Chrome
External website Microsoft Edge
External website Apple Safari


How to Clear Your Cache and Cookies

Please refer to the resources below for instructions on clearing your cache and cookies.

External website Google Chrome
External website Microsoft Edge
External website Apple Safari

For more information on how to create or access your account, please visit

Create an Account | my Social Security | SSA

Note: If you need more support from Login.gov, ID.me, or Social Security, please use the help links provided below.

External website Go to the Login.gov help center
External website Go to the ID.me help center
Contact Social Security