When receiving both an SSA-24 and a VA Form 21-4180, process the SSA-24 following
            instructions in RS 01702.424. When receiving only the VA Form 21-4180, treat it as a lead for Title II benefits
            for the survivor(s) listed on the 21-4180.
         
         After determining the survivor’s eligibility for Title II benefits, complete the VA
            Form 21-4180 as instructed in RS 01702.580E in this section, and return it to the VA. If you cannot obtain the information needed
            to complete the VA Form 21-4180 because the survivor(s):
         
         
            - 
               
                  • 
                     does not file a Title II claim; 
 
 
- 
               
                  • 
                     does not respond to your letters; or 
 
 
- 
               
                  • 
                     refuses to cooperate in developing a claim or in furnishing information for the 21-4180,
                        then
                      
 
 
return the VA Form 21-4180 to the VA with the appropriate explanation (Survivor did
            not file a Title II claim).
         
         If we do not return the VA Form 21-4180 to the VA within 90 days, the VA will send
            a second request.