If the number holder questions data previously furnished, take the following actions:
-
•
Do not sort for data entry.
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•
Forward to the ET unit, third floor, Benefit Notices. Place the request in the tray
marked “MOD 12” located at 7004 control.
If the number holder questions QC amounts previously furnished, take the following
actions:
-
•
Do not sort for data entry.
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•
Forward to DERO under cover of Form SSA-2543. Check box 5.
If the number holder questions benefit estimate amounts previously furnished, take
the following actions:
-
•
Do not sort for data entry.
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•
Forward to the servicing field office under cover of Form SSA-984 (Earnings Information
Request, Claims Lead and Referral for F/O Action). Check box A.2.
If the number holder questions benefit estimate amount previously furnished and lives
in a foreign country, take the following actions:
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•
Do not sort for data entry.
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•
Forward to Division of International Operations (DIO) under cover of Form SSA-2523.
Check box B.6.