The employer can mail or fax a copy of a recent pay slip or a statement that meets
our requirements in RM 10211.270 to the servicing field office. A fax response, while not the original hardcopy with
an original signature, is acceptable if it comes from the custodian of the record
and it shows the fax number (terminal identification) of the originating source and
the telephone number of the office transmitting it. For additional information, see
GN 00301.031. A phone call or email response from the employer is not acceptable in lieu of an
original or fax copy.
If the faxed document or information appears questionable upon receipt, call the employer
to verify that the employer faxed the document and/or clarify any questionable information.