Although the FO cannot issue a replacement card, you may correct the Numident if the
alien provides documentation supporting the change (e.g., a name change).
If the alien provides documentation supporting the change, process the replacement
card application to update the Numident information but suppress the issuance of a
card.
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•
Answer “yes” to the "Suppress card issuance" question on the SSNAP Additional Information
screen and record the nonwork reason documentation on the SSNAP Proof of Legal Alien
Status screen.
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•
Provide written notice, using Form SSA-L676, to explain that we cannot issue a replacement
card because the applicant did not present appropriate authorization permitting them
to work in the U.S. and they have not provided evidence of a valid nonwork reason
for an SSN.
For information on providing written notice and a second review when the FO cannot
assign an SSN or issue an SSN card, see RM 10215.110.