Mary Jones contacts SSA because the Department of Motor Vehicles (DMV) says that SSA does not verify the name and SSN information Mary provided to them when applying for a driver’s license. Mary submit to SSA evidence of identity in their name (Mary Jones). Although the last Numident record shows their name as Mary Logsdon, at least one Numident record shows their name as Mary Jones. The microprint of the SSA document for that Numident record was not an SS-5, but an OCRO-completed CO-7003.2 prepared in 1977 by SSA to change their name on the Numident. Mary says they always used the name Mary Jones and never used the name Mary Logsdon.

If all efforts fail to produce either any evidence in the name “Mary Logsdon” or that the NH ever used the name on the last Numident record, follow RM 10212.160 to curtail development. This situation is a name correction if the applicant is determined to be the number holder and did not complete the SS-5 for the name shown on the last Numident record.

Anne Stallcop’s name was recorded incorrectly as “Anne Stalcup” by the State office of vital records. Anne was subsequently issued an SSN card through EAB (Enumeration at Birth) also showing the name incorrectly as “Anne Stalcup.” The State subsequently corrected the birth record and issued Anne a new birth certificate (BC). Because the State made the error, Anne does not have any identity document in the incorrect name (the name on the Numident record of “Anne Stalcup”).

Accept:

1. 1. 

   evidence of identity in the correct name of Anne Stallcop,

2. 2. 

   the birth record in the correct name, and

3. 3. 

   either:

   • •

     through information received from the State office of vital records showing that when it originally recorded the birth record for Anne that it recorded the last name incorrectly as “Stalcup” rather than “Stallcop”, or that the basis for the amended birth record is to correct the error made by the State; or

   • •

     a statement from the hospital stating that the staff there completed the birth registration information in error when submitting it to the State.

Ask for evidence of identity for Anne in the correct name.

This situation is not considered a legal name change, since the state or hospital provided incorrect name data to SSA. However, in some situations, it will be more practical to document the correction following the legal name change procedures for an amended/corrected BC, in RM 10212.095.

Antonio applies for a replacement SSN card. He:

• •

  Completes an SS-5 showing their last name as “Cruz Perez;”

• •

  signs the SS-5 as “Antonio Cruz Perez;”

• •

  submits their BC showing their name as Antonio (first name) Cruz Perez (last name); and

• •

  submits an identity document (U.S. driver’s license (DL)) showing his name as “Antonio (first name) Cruz Perez (last name).”

The last Numident record shows their name as Antonio (first name) Cruz (middle name) Perez (last name). The Numident shows the NH’s name incorrectly because:

• •

  Antonio incorrectly completed the prior SS-5 by showing part of their compound last name as a middle name and part of the compound last name as a last name and when SSA reviewed the SS-5, it did not correct that error, OR

• •

  When Antonio applied for the SSN card, the SSA employee incorrectly entered part of their compound surname into the Enumeration system as a middle name.

The name to be shown on the card agrees with the name on the identity document in the name on the BC. He does not have any document showing their last name the way it is shown on the last Numident record (middle name of Cruz and last name of Perez). If all biographical information shown on the Numident agrees with information shown on the evidence of the legal name (BC) and evidence of identity (DL) per RM 10212.150C, the name correction can be processed to show the compound last name.

Robert Moser contacts SSA because the DMV says that SSA does not verify the name and SSN information Robert provided to them. Robert submit to SSA evidence of identity and their BC in their name (Robert Moser). However, the Numident record shows their name as Bob Moser. The CYD indicates the SS-5 was processed in 1980 when Mr. Moser was a teenager (age 15) and before SSA’ legal name policy was in effect. Mr. Moser alleges that “Bob” is a nickname for Robert, which they used at the time. All biographical information on the documents, other than the first name, agrees with the Numident. NOTE: In general, this situation will exist only with prior Numident iterations established before 12/17/05, when SSA’s legal name policy became effective.

In this case, evidence of the legal name and evidence of identity following RM 10212.150 C has been submitted. Since Mr. Moser alleges that the first name shown on the Numident is a nickname (whether recognizable to the interviewer or not) and the evidence established the legal name and identity of the number holder, a name correction can be processed.

James Zittle contacts SSA because the DMV advises that SSA does not verify the name and SSN information James provided to them. Although the legal name is “James (first name), Andrew (middle name) Zittle (last name),” and that is the name on their birth certificate, driver’s license, and other legal documents, they are known by friends and at work as “Andrew (first name) Zittle (last name)” and the SSA record shows their name as “Andrew (first name) Zittle (last name).” They submit to SSA their birth certificate and expiring driver’s license showing their legal name, James (first) Andrew (middle) Zittle (last). They also submit an employee identification badge showing their name as “Andrew Zittle.” The Numident shows Mr. Zittle completed the prior SS5 before 12/17/05 when SSA’s legal name policy was established. The microprint shows Mr. Zittle completed the SS-5 in 1970 when they were a teenager (age 16) and wrote their name as “Andrew Zittle" . Since they have submitted evidence of this legal name and identity following RM 10212.150C, the name correction can be processed.

Patricia Walker contacts SSA because their new employer is unable to verify their name through the SSN verification system. The last Numident shows their name as Patricia (first name) Edwards (last name). The NL2 line on the prior Numident shows their birth name as Patricia (first name) Walker (last name). Patricia explains that, at the time they applied for the last SSN card, they were using their stepfather’s last name, but they allege they have never been adopted or otherwise legally changed their name. Patricia submits their driver's license showing their name as Patricia (first name) Walker (last name). Patricia does not have their birth certificate with them at the time of the interview and states it is not available. All of the biographical information on Patricia's driver's license and given by them during the interview agrees with what is shown on the Numident.

In this case, since the alleged legal name agrees with the name on the NL2 line, there is no need to request evidence of the legal name such as the birth certificate. Instead, the interviewer requests the SSA microprint for the Numident showing the name as Patricia Edwards. In this case, the microprint shows that Patricia completed the SS-5 before SSA's legal name policy became effective, and only submitted a life insurance policy and medical record as evidence of identity. Since the SSA microprint does not indicate evidence of a legal name change was submitted, and the legal name and identity have been established following RM 10212.150, the name correction can be processed to issue a corrected SSN card. Patricia's new employer will be able to verify the SSN as soon as the new card is received.

Alejandro Gomez applies for a replacement SSN card to show their legal name Alejandro Gomez. The last Numident record shows their name as, Alex Gomez. They submit to SSA their Form I-551 (Lawful Permanent Resident Card) showing their legal name Alejandro Gomez. Alejandro explains that they changed their name to Alex to Americanize their first name.

The current immigration document is evidence of the legal name per RM 10212.001 and evidence of identity. If all biographical information on the immigration document and supplied by Mr Gomez agrees with the Numident (including an NL2 line, if present), legal name and identity are established following RM 10212.150C and the name correction can be processed.

NOTE: If the most recent Numident was established after 12/17/05, when SSA's legal name policy became effective, or the immigration document was issued before the most recent Numident was established, request the SSA microprint to determine if a legal name change is indicated. If the microprint does indicate evidence of a name change (e.g. a marriage record or court order) was submitted, delete the current application and issue a denial letter stating sufficient evidence for the name change was not submitted. Evidence of a legal name change following RM 10212.015 would be needed if a new application were filed.

Ruth Gonzalez changed their last name on their SSN card to their husband’s surname, Scott, when they married years ago but has never used that name. They are requesting a change in SSA records back to their maiden name, Gonzalez. Their marriage document shows Ruth Gonzalez married Lou Scott. The new name requested (in this case the maiden name, Ruth Gonzalez), can be derived from the marriage document. In addition, Ruth submits their driver’s license in the new name (Ruth Gonzalez). Ruth's legal name and identity have been established following RM 10212.150C, and the name correction can be processed.

Ramon Garcia applies for a replacement SSN card to show their legal name Ramon Garcia Lopez. They explain they only used their father's last name for many years; however, they have begun using their full legal name again. They submit their birth certificate and driver's license both showing their legal name, Ramon (first name) Garcia Lopez (last name). The birth certificate is evidence of their legal name and their driver's license is evidence of identity. Their initial Numident entry shows their name as “Ramon (first name) Garcia Lopez (last name). Their last Numident dated January 1980 shows their name as Ramon (first name) Garcia (last name). They complete an SS-5 showing their last name as “Garcia Lopez”, they sign the SS-5 as “Ramon Garcia Lopez”. If all biographical information on the birth certificate and driver’s License agree with the Numident, legal name and identity are established following RM 10212.150C. and the name correction can be processed.