When we make a preliminary determination to deny or partially deny a waiver request,
we must give the individual and his or her representative payee an opportunity to
have a personal conference. Prior to the personal conference, we must provide the
individual and representative payee, if applicable, an opportunity to review any information
in the folder that pertains to the overpayment and waiver request. For information
about scheduling a folder review, see GN 02270.005. For instructions to assemble the folder, see GN 02270.003. Use the “Personal Conference Appointment Letter” notice found in the Overpayment
section in DPS to schedule the folder review and personal conference. The notice should
not contain appeal language since we are not making an initial determination. The
notice must include the following information:
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The date and time of folder review;
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•
The date and time of the personal conference; and
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NOTE: After conducting the personal conference, if any new evidence or information supports
a waiver approval, process the waiver approval according to GN 02250.370A in this section.