If the mass loss affects an entire zip code(s) or an entire consular code(s), OPRP
invokes the Mass Loss Systems Input for replacement check procedures. OPRP authorizes
Systems to send a special mass-loss nonreceipt payment file to Treasury. Systems gathers
each beneficiary or recipient's payment information within that zip code or consular
code and places the data on the mass-loss file. Treasury creates and issues a replacement
check for individuals in the special file regardless of a history of abuse. Treasury
takes this action without input from the field. When OPRP invokes mass-loss procedures,
technicians do not input nonreceipt actions.
The purpose of a systems replacement mass loss declaration is for SSA Central Office
to make the large volume of nonreceipt inputs using the special nonreceipt payment
file. The payment file eliminates the need for FOs and TSCs to input large volumes
of nonreceipts manually.
If OPRP invokes the Central Office Mass Loss Systems Input for Replacement Check procedures,
the SSAlerts message will read:
CENTRAL OFFICE MASS LOSS SYSTEMS INPUT FOR REPLACEMENT CHECK - TITLE II (or TITLE
XVI) -- NO MASS LOSS NONRECEIPT INPUT REQUIRED FOR ZIP CODES (or CONSULAR CODES):
ST: XX 99999 99999
ST: XX 99999 99999
In this situation, if someone living in the affected zip code(s) alleges nonreceipt,
advise them that Treasury has already initiated a replacement check for delivery within
7–10 days. Explain the advantages of electronic payment.
If the beneficiary or recipient alleges dire need, they may be eligible to receive
an IP. For more information on IPs, see RS 02801.010 for Title II or SI 02004.100 for Title XVI.
If a technician in the field inputs a regular nonreceipt before we became aware that
the Central Office Mass Loss Systems Input for Replacement Check procedure applies,
Treasury will issue only one replacement check. The second nonreceipt input will reject.