Retain Title II only denial cases in the FO for six months from the date of the denial
notice, unless the claimant requests reconsideration or other claims activity requires
folder movement (e.g., the claimant files a new disability application).
EXCEPTION: Do not hold cases for the 6-month retention period involving family maximum disabled
widow(er) benefits (DWB) or childhood disability benefits (CDB) where the denied claim
affects the payment of family benefits on a number holder’s SSN and there is a delay
in paying the claimant’s benefits. Retain the folder for 60 days (appeal period).
If claimant does not appeal the denial, send folder to the appropriate program service
center (PSC) for processing of the benefit adjustments.