TN 15 (02-08)
   GN 02280.817 Sample Guide — Letter Scheduling Personal Conference and Folder Review – Combined
      Overpayment Reconsideration and Waiver
   
   
   
   Name
   
   Address
   
   Dear
   
   You recently requested that we reconsider and waive the collection of your overpayment
      of $ (1). Based on the facts we have now, we cannot approve your request for waiver.
      However, you have a right to meet with us before we decide if you have to pay back
      the overpayment. This meeting is called a personal conference. A person who has not
      made any decision about your overpayment or waiver requests will meet with you. We
      are writing to schedule this meeting.
   
   
   You also have a right to review your file before the personal conference. We are scheduling
      a time for this meeting as well.
   
   
   Some Important Dates  
   
   
   We have scheduled a time for you to review your file. This will help you get ready
      for your conference. You can review the file on (date and time), at this office. I will make sure that someone is available to help you when you
      come in for this review.
   
   
   We have scheduled your personal conference for (date
         and time) at this office. You will meet with (name of
         interviewer) on that day.
   
   
    
   
   If you prefer, the personal conference and folder review can be conducted by telephone
      or video teleconference. If you want to discuss these methods, please call (name of
      interviewer).
   
   
    
   
   What Happens At a Personal Conference? 
   
   
   At the personal conference, you will meet with the person who will decide your case.
      You can tell this person why you think you should not have to pay us back. At the
      meeting, you can also do the following things.
   
   
   
      - 
         
            • 
               You can have a lawyer, friend, or someone else help you with your case. 
 
 
- 
         
            • 
               You can bring other people to help explain your case. 
 
 
- 
         
            • 
               You can review your file, and add any new facts you have. 
 
 
- 
         
            • 
               You can question the facts we have and the people who gave them. 
 
 
 
   
   Fill-in (2)
   
   If You Have Any Questions  
   
   
   If you have any questions, or want to discuss the other means of conducting the personal
      conference and folder review, please call  (name of interviewer)  at  (telephone
         number of interviewer). If you cannot come in at the times scheduled, please let us know. We will arrange
      new dates and times.
   
   
    
   
   Sincerely, 
   
         
   
              Name         
   
            Field Officer Manager
   
    
   
   Fill-ins:
   
   1) The amount for which the person is liable minus any amount repaid to date
   
   
   2) If the person needs to submit verification of financial information, add:
   
   
    
   
   “You need to show us proof of your monthly income, expenses, and assets. Examples
      are Pay stubs, pension records, rent receipts, utility bills, and bank statements.”