If the prior claim is pending at the AC, and a claimant has
evidence of a new critical or disabling condition with onset after the
date of the hearing decision, the claimant may request to file a new
application.
A “new” critical or disabling condition generally
means that onset occurred after the date of the hearing decision on the
prior claim. Though not exhaustive, SSA considers any condition that
meets the criteria of a listed impairment or meets the criteria under
Terminal Illness (TERI), Compassionate Allowances (CAL), or Presumptive
Disability/Presumptive Blindness (PD/PB) a “critical or disabling
condition.”
If the claimant requests an exception to file a new disability
application while a request for review is pending, the AC, through
designated staff, must approve the request before the claimant can file a
new application. If the designated AC staff does not approve the request,
the claimant may not file a new application until the AC completes its
action on the request for review of the prior claim or the claimant
chooses to withdraw the request for review, as explained in HALLEX HA 01340.003.
See HALLEX HA 01330.006 and HA 01350.020 for AC actions
regarding protective filing dates when the claimant does not request an
exception but submits new and material evidence. For protective filing
relating to withdrawal requests, see HALLEX HA 01340.003D.
1. How Exception Requests are Submitted
Exception requests may be submitted in any of the following
ways:
•
A representative or claimant may submit an exception
request to the FO. The FO follows the procedures in POMS DI 51501.015C to
notify the AC of the request.
•
A representative or claimant may contact the AC via
telephone to submit an exception request. Telephone requests are handled
by the Claimant and Public Assistance Branch (CPAB) at 877-670-2722,
using the same general procedures noted in POMS DI 51501.015.
•
A representative or claimant may submit a
written request directly to the AC. However, these requests are
discouraged due to delay in processing time. See HALLEX HA 01195.001C.3.
below.
Some members of the public may submit
a written request to an Appeals email box. Due to firewall and privacy
issues, the AC will not reply by email to members of the public. To avoid
significant delay in processing or misrouting exception requests, the
staff handling the email account should notify the individual by telephone
that future requests should be directed to the FO or CPAB.
2. AC Response to Exception Requests
Designated AC staff will generally evaluate and respond to exception
requests from the FO or CPAB within two days. After designated AC staff
evaluate the request, an email response is sent to the FO or CPAB,
the file and eView are documented (when applicable), and designated
AC staff enter one of the following case characteristics into the case
processing system:
•
SUBN (Subsequent Application Not
Permitted)
•
SUBR (Subsequent Application Permitted)
When notified of a written request that was submitted directly to
the AC (see HALLEX HA
01195.001C.3. below), designated AC staff will act on the request
as soon as possible to avoid further delay. After reviewing the request,
designated AC staff will determine the appropriate method to notify the
representative or claimant of the exception decision.
3. Branch Actions When Exception Is Submitted to Branch or a New
Application Is Pending Without Approved Exception
If a representative or claimant submits a written
exception request directly to the AC, the person who first
identifies the request must immediately make a notation in the
case processing system and send an email to ^DA ApplsReqReview
General. The email must include the claimant's name, Social
Security Number (SSN), and a brief explanation, specifically noting
the location of the written request in the file. Designated AC staff
will review the request and direct the processing branch to notify the
representative or claimant of the exception decision.
b. Erroneous Subsequent Applications
The AC produces a monthly report to identify cases where a
subsequent application was erroneously accepted after July 28, 2011
(i.e., the subsequent application is for the same title and benefit type
as the case pending with the AC, and there is no case characteristic for
an exception noted in the case processing system). This report is used
to notify the FO regarding erroneous subsequent applications. AC staff
does not need to separately notify the FO if an analyst or adjudicator
discovers an erroneous subsequent application.
The FO will continue processing the subsequent application if an
initial determination has been issued. If the subsequent application
has reached the hearing level and the AC action is still pending, the
HO will handle the claim as outlined in HALLEX HA 01195.005. The analyst will
annotate the case processing system and continue processing the request
for review using the procedures in HALLEX HA 01195.025 or HA 01195.030. The AC will not add a SUBN
or SUBR case characteristic to these cases. However, if the subsequent
claim is pending at the hearing level, the AC will add a SUBA (R/H of
Sub App Pending in HO) case characteristic.