Take the actions in this section if Treasury issued a settlement check.
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a.
PC OAS staff or RO analysts: If Treasury issued a settlement check, but the beneficiary or recipient did not
receive it within the prescribed time (within five weeks), contact Treasury’s customer
service staff at (855-868-0151) to determine status of the settlement check and report
it missing. Document the Treasury Processing Center Action Control System (PCACS)
to show that you contacted Treasury.
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b.
Treasury determines if someone cashed the settlement check. If no one cashed the check,
Treasury cancels the missing check and reissues the settlement check.
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c.
If someone cashed the check, Treasury sends an FS-1133 claims package and photocopy
of the check to the payee to complete. If Treasury makes a forgery determination,
they reissue the check. This process can take an additional five weeks.
NOTE: To verify that Treasury issued a settlement check, see the CDN sent by Treasury and
the notation on TCIS.