DDSs should provide all new CE providers a good understanding of SSA's disability
programs, program requirements for examinations and CE reports and the CE provider’s
role in the CE process. DDS training for CE providers should cover the following topics:
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Certification requirements for becoming and retaining CE provider status with DDS;
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Overview of SSA’s disability programs and regulations;
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Basic operations of the disability determination function, including DDS management
of the CE process;
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Elements of a complete CE;
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CE report content and reporting requirements;
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Sending CEs via fax, the Electronic Records Express website or other SSA approved
secure electronic communications methods;
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Security of electronic information and HIPAA compliance of the SSA-827
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Periodic DDS onsite visits to volume providers or certain CE providers when complaints
or other circumstances indicate the need;
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Periodic satisfaction surveys of claimants about their CE;
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Confidentiality and disclosure of medical information;
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Ongoing training may be necessary when there are changes to the program or when deficiencies
are identified.