TN 2 (10-23)

DI 43520.001 SSA-423 Request for Services and Reply (Foreign Disability Case)

A. Use of SSA-423

The International Disability Unit (IDU) uses the SSA-423 (Request for Services and Reply (Foreign Disability Case)) to correspond with the Federal Benefits Unit (FBU) regarding development in foreign disability cases as follows:

  • Development of medical evidence.

  • Development of nonmedical evidence.

  • Request for verification of a foreign medical source's qualifications,

  • Assistance to the claimant.

B. Completion of the SSA-423

IDU uses an electronic assistance request to complete and submit the SSA-423. The information populates from Disability Case Processing System (DCPS). However, individual case facts will require IDU to select or complete certain fields, as described in DI 43520.001B.1 through DI 43520.001B.8 in this section.

For more information on electronic assistance requests (AR), see DI 81020.100.

1. Social Security Administration (SSA) appropriation Number

Enter the SSA appropriation number applicable to the fiscal year during which the expense actually incurred. The SSA appropriation number for the fiscal year, October 1, 2022, through September 30, 2023, is 283 8704. Each succeeding year the third digit of the SSA appropriation number should be changed to correspond to the final digit of the current fiscal year, (e.g., for fiscal year 2024, the appropriation number will be 284 8704).

2. Allotment and organizational code

Enter the allotment code 4005113, followed by the object class code for Contracts for Foreign Claims Services 2533 (4005113-2533). These numbers do not change with the fiscal year.

3. Consular code

Enter the consular code associated with country and FBU.

4. Type of request

Select the type of development being requested from FBU as follows:

  • Medical and nonmedical records

  • Consultative Examinations

  • Other

IDU may select more than one type of development on the SSA-423. DCPS will include the barcode specific to the type of evidence requested on the Reply. If there are multiple types of development, DCPS will default to the barcode for MER (001). IDU (or the original requesting office) will ensure the evidence received is separated accordingly and included in the correct section of the certified electronic folder (CEF).

For more information on:

5. Allegations

Include the claimant's allegations. The allegations populate from DCPS. IDU should review the allegations for completeness and correct any errors or misspellings.

6. Records requested

Include:

  • The name of each medical and nonmedical source(s) needed.

  • The type of evidence needed, and dates requested or a statement, "Please provide all evidence from MM/DD/YYYY to MM/DD/YYYY."

  • The request for a medical opinion, if applicable.

  • The name of any questionnaire(s) (e.g., Physical Report, Cardiac Questionnaire, Speech and Language Questionnaire, SSA-5665 (Teacher Questionnaire), SSA-5666 (Request for Administrative Information), etc.) for the medical and nonmedical source(s) to complete, if applicable.

  • The name of any other enclosure(s) (e.g., SSA-827 (Authorization To Disclose Information To The Social Security Administration), etc.).

For more information on development of CEs, see DI 43510.020.

7. Examination requested

Include:

  • The type of examination and testing needed, as applicable.

  • The request for a medical opinion, if applicable.

  • The name of any questionnaire(s) (e.g., Range of Motion Chart, Muscle Evaluation, etc.) for the CE provider(s) to complete, if applicable.

  • The name of any other enclosure(s) (e.g., CE guidelines, SSA-827, etc.).

NOTE: FBU will review the SSA-3368 (Disability Report - Adult), SSA-3820 (Disability Report - Child), SSA-3441 (Disability Report - Appeal), or SSA-454 (Continuing Disability Review Report) in the CEF to obtain the address for each source listed on the SSA-423.

For more information on development of medical evidence, see DI 43510.015.

8. Other

Include an explanation of other development needed, including, but not limited to:

  • Questionnaire(s) (e.g., SSA-3369 (Work History Report), SSA-3373 (Function Report - Adult), SSA-3380 (Function Report - Adult - Third Party), SSA-3385 (Report of Adult Functioning - Employer), etc.) for the claimant, parent of a minor child, legal guardian, third party, or employer to complete.

  • Assistance to the claimant.

  • Verification of foreign medical source's qualifications.

  • Field investigation(s).

9. Enclosures

FBU will obtain any questionnaires that are available in inForm. Otherwise, IDU will select enclosures for any questionnaire(s) or other documents not available in inForm. DCPS will upload these questionnaires and documents to CEF with the SSA-423.

a. Consultative examinations

Examples of enclosures (not available in inForm) for CE development may include:

  • Copies of medical and nonmedical evidence for background.

  • Questionnaires for completion by the CE provider(s).

  • CE guidelines for the type of examination or testing.

  • SSA-827 signed by or on behalf of the claimant.

b. Medical and nonmedical records

Examples of enclosures (not available in inForm) for medical and nonmedical records development may include:

  • Questionnaires for completion by the medical or nonmedical source(s).

  • SSA-827 signed by or on behalf of the claimant.

c. Other

Examples of enclosures (not available in inForm) for other development may include:

  • Questionnaires for completion by the claimant, parent of a minor child, legal guardian, third party, or employer.

  • SSA-827 signed by or on behalf of the claimant, if applicable.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0443520001
DI 43520.001 - SSA-423 Request for Services and Reply (Foreign Disability Case) - 10/06/2023
Batch run: 10/06/2023
Rev:10/06/2023