TN 1 (10-99)
The information in this section is not applicable while mailing of the Social Security Statement is suspended. See information on accessing earnings information using the MySocialSecurity
web portal in OA 00205.010.
Requests for a duplicate or original SSN card sometimes accompany requests for earnings
Although the responsibility for furnishing an SSN card is not under the jurisdiction
of this procedure, as a courtesy to the requester, forward Form SS-5 to the requester
to enable them to receive the requested information.
If an earnings request is received with a request for a duplicate or original SSN
Annotate “SS-5” on top of the original Form SSA-7004-SM-OP1 and sort for data entry.
Highlight the necessary information on Form SS-5 to alert the number holder what information
is needed to request an SSN card.
Include the Correspondence Transmittal, with the SS-5. Check box 4 “Other”, on the in-house form and annotate “We have processed your earnings request and should receive the information in approximately
four to six weeks.”
If an earnings request is not received with a request to change or correct name information,
mail Form SS-5 to the requester. Highlight the necessary instructions on Form SS-5
to request an SSN card. Forward the original correspondence received requesting an
SSN card back to the number holder with the SS-5.