TN 1 (10-99)
The information in this section is not applicable while mailing of the Social Security Statement is suspended. See information on accessing earnings information using the MySocialSecurity
web portal in OA 00205.010.
Requests to change an address sometimes accompany requests for an earnings statement.
The responsibility for an address change is not under the jurisdiction of this procedure.
As a courtesy to the requester, the request will be forwarded to the servicing field
If an earnings request is received with a change of address:
Annotate “Processed Original” on the front of the original Form SSA-7004-SM-OP1.
Photocopy Form SSA-7004-SM-OP1 and sort the original for data entry.
Review the AACT (abbreviated MBR) or FACT (full MBR.) If the MBR shows that the requester
is in claim status, staple the photocopy of Form SSA-7004-SM-OP1 to the change of
address and forward to the servicing field office under cover of Form SSA-984. Check
If the requester is not in claim status, process Form SSA-7004-SM-OP1 and forward
the change of address back to the number holder under cover of the Correspondence
Transmittal. Check box 1.
If a change of address is received without an earnings request, forward the change
of address back to the requester under cover of the Correspondence Transmittal. Check