Basic (03-12)

RM 02032.055 Procedure for Processing the W-2c Alerts

A. Analyzing and investigating alert codes

An Earnings Specialist (ES) analyzes each alert code to determine if the correction meets the employer’s true intent. Follow these steps to determine the resolution for each alert:

  1. 1. 

    Access the Detailed Earnings Query (DEQY) for each Social Security Number (SSN) and year(s);

  2. 2. 

    Compare alert information to the Detailed Earnings Query Response (DEQR);

  3. 3. 

    Obtain a copy of the W-2 and W-2c (microfilm or online) for each SSN;

  4. 4. 

    Compare DEQR to W-2 and W-2c to determine if SSA processed as the employer intended; and

  5. 5. 

    Initiate corrective action as determined under each alert code.

B. Types of alert codes

You can generate seven possible alert codes:

  • Alert Code 1 - No Original Report Found

  • Alert Code 2 - Earnings Previously Moved

  • Alert Code 3 - Internal and Systems Adjustments

  • Alert Code 4 - Previously Reported Money Discrepancies

  • Alert Code 5 - Non-Covered Earnings

  • Alert Code 6 - Medicare Only Discrepancy

  • Alert Code 7 – (Prior to 1990) Medicare Qualified Government Employment (MQGE) Involved


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0102032055
RM 02032.055 - Procedure for Processing the W-2c Alerts - 03/26/2012
Batch run: 10/17/2016
Rev:03/26/2012