An Earnings Specialist (ES) analyzes each alert code to determine if the correction
meets the employer’s true intent. Follow these steps to determine the resolution for
Access the Detailed Earnings Query (DEQY) for each Social Security Number (SSN) and
Compare alert information to the Detailed Earnings Query Response (DEQR);
Obtain a copy of the W-2 and W-2c (microfilm or online) for each SSN;
Compare DEQR to W-2 and W-2c to determine if SSA processed as the employer intended;
Initiate corrective action as determined under each alert code.