An Earnings Specialist (ES) analyzes each alert code to determine if the correction
meets the employer’s true intent. Follow these steps to determine the resolution for
each alert:
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1.
Access the Detailed Earnings Query (DEQY) for each Social Security Number (SSN) and
year(s);
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2.
Compare alert information to the Detailed Earnings Query Response (DEQR);
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3.
Obtain a copy of the W-2 and W-2c (microfilm or online) for each SSN;
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4.
Compare DEQR to W-2 and W-2c to determine if SSA processed as the employer intended;
and
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5.
Initiate corrective action as determined under each alert code.