TN 11 (09-87)

RM 03803.030 Handling Inquiries With Previous Correspondence

  1. Examine the previous correspondence to determine if there is enough information in file to close the current inquiry.

  2. Request additional scouting, if necessary.

  3. Determine whether the case is “complete” or “incomplete” and handle accordingly.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0103803030
RM 03803.030 - Handling Inquiries With Previous Correspondence - 12/20/1989
Batch run: 01/27/2009
Rev:12/20/1989