TN 11 (09-87)

RM 03803.069 Monitoring Earnings Cases to Ensure That They are Closed Within the Timeframes

  1. Because of the time limits for making initial determination on all DI/SW /IR/ED cases (see RM 03803.020), the age of cases should be monitored. Since cases which have to be developed by the FO may require extensive amounts of time for field development, managers should not allow cases to age within OCRO before special attention is given.

  2. Identify on the electronic control system, cases which have been pending for 6 months or more.

    1. CASE IS CHARGED TO A LOCATION WITHIN DCC

      Review the file and handle as follows:

      1. If development for information is still necessary, determine exactly what is needed and the probability of securing it. Only develop the case if there is a good chance of securing the necessary information or if the case has never been developed. Otherwise continue handling as below.

      2. If necessary, request scouting on a priority basis. Do not allow the case to sit in any backlogs.

      3. Evaluate all the evidence in file and resolve the discrepancy as much as possible. If the case is being closed without establishing all the alleged earnings, prepare an informal determination on an SSA-553 to explain why.

      4. Authorize all possible corrections to the earnings record.

      5. Prepare a closeout letter per RM 03803.071.

      6. Close the case on the electronic control system.

      7. Dispose of all material per RM 03803.073.

    2. CASE IS CHARGED TO A LOCATION OTHER THAN DCC

      Review the file and handle as follows:

      1. Telephone the office that has the case and inform them that the case is now considered an “old case” and request that the case be expedited.

      2. Diary the case for 30 calendar days.

      3. If it is unlikely that the requested information can be secured, or the requested information is received, complete the case per with B.1.b. through B.1.g. above.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0103803069
RM 03803.069 - Monitoring Earnings Cases to Ensure That They are Closed Within the Timeframes - 03/16/2012
Batch run: 03/16/2012
Rev:03/16/2012