TN 11 (09-87)
Receive letters from individuals containing miscellaneous questions on closed ED cases.
Request previous correspondence.
Review any previous action. If the:
Previous handling is correct, reply to the individual's letter fully answering all
Previous handling is incomplete or incorrect, consult a coverage technician on the
action to take.
NOTE: If a letter expresses or implies a wish to have a determination reconsidered, the
case should be given to a Reconsideration Specialist. The POMS reference for reconsideration
is GN 03102ff.