The Online Social Security Number Application Process (oSSNAP) is a partially automated
web application, which allows applicants who meet certain criteria to start and submit
an SSN application online for either:
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a replacement SSN card that requires no change to the SSN record; or
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a replacement SSN card that requires a name change on the SSN record.
These applicants will then have to provide all required evidentiary documents to the
local Social Security Administration field office (FO) or Social Security Card Center
(SSCC). They must do this within 45 calendar days from the oSSNAP submission date
to complete the process. An FO technician will adequately review the applicant’s evidentiary
document(s). Additionally, for replacement card applications, an FO technician will
compare data entered in oSSNAP with data on the applicant’s SSN record (i.e., SSN,
name, date of birth, place of birth and parent's names).
NOTE: Data entered in oSSNAP remains in the agency’s systems for up to 45 calendar days.
An applicant who does not provide the evidentiary document(s) to the local FO or SSCC
within 45 calendar days will need to file a new SSN card application.