If there is a pending SSN application, and it is awaiting verification from SAVE (Systematic
Alien Verification for Entitlements), advise the exchange visitor of SAVE processing
times per RM 10214.100. Advise the exchange visitor that we must verify all immigration
documents before we can complete processing of the SSN application. DO NOT tell the exchange visitor that we cannot process the application because it is “suspect”
or because he or she “is not in the (SAVE) system.”
If the SSN application is pending verification in your field office (FO), make any
necessary updates (such as address). Determine if any additional action is needed
to verify the exchange visitor’s immigration status per RM 10214.100.
If the application is pending in another FO, ask the exchange visitor if there have
been any changes (e.g., mailing address) since the original filing. If there are any
changes, notify the FO with the pending application to update the information in the
Enumeration system per RM 10205.060.
Assume the other FO will follow up with SAVE as appropriate.