SSA has agreements with State agencies throughout the United States to obtain benefit
and other information from their records online. CR/SR's have traditionally obtained
this information by phone, paper, or fax requests. Online access means the adjudicator
can access the information on his/her computer screen, thus decreasing telephone,
fax, and mail traffic between SSA field offices and the State agencies.
SSA Boston Region has an agreement with the Massachusetts Executive Office of Health
and Human Services (EOHHS) allowing Social Security field office employees access
to BEACON, the eligibility system of the Department of Transitional Assistance (DTA).
Inquiry-only access to BEACON for SSA employees is through the electronic Transitional
Assistance Gateway (eTAG). eTAG provides information about Temporary Aid to Families
with Dependent Children (TAFDC), Emergency Aid to the Elderly, Disabled, and Children
(EAEDC), and Food Stamps clients in Massachusetts.
eTAG is available Monday through Friday from 7:00 a.m. to 5:30 p.m. Employees in the
Massachusetts and Woonsocket, RI, field offices have access to eTAG.