The repeated failure of a payee to respond to SSA's requests for information may indicate
that the payee is no longer suitable. To determine whether to consider a successor
payee, follow instructions in GN 00504.100.
NOTE: If you terminate the former payee due to non-response, document the Representative
Payee Report of Contact (RPRC) screen on the Representative Payee System, following
instructions in GN 00504.100B.3.