TN 10 (01-98)
Although SSA has a responsibility to assist claimants in the Philippines with their
claims, each claimant is responsible for submitting the evidence needed to establish
In developing claims from the Philippines:
Be certain the claimant understands what information and/or evidence is needed and
where and how to obtain it.
Document the file to show what information and/or evidence was requested and an explanation
of any missing material.
Be certain the claimant understands that his claim cannot be held open indefinitely.
Failure to submit the information and/or evidence within the specified time could
result in an unfavorable determination on the claim.
Use established diary periods unless the claimant justifies the need for additional
time (e.g., a birth certificate has been requested from the U.S. and no reply yet
Document the file by RC or statement from the claimant to show the cause for the delay
and the expected completion date.