TN 1 (06-86)

GN 01050.051 Who reviews and services claims

A. General

The responsibility of reviewing claims (other than SSI) and making initial determinations is divided among six program service centers, ODO and the INTPSC. As used in the POMS, the term “PSC” refers to the 6 PSC offices and INTPSC. The term “processing center” refers to the 7 PSC's plus ODO. These offices review, adjudicate, and service all claims as appropriate within their jurisdiction.

The State Disability Determination Services (DDS) makes most disability determinations. For a full discussion of jurisdiction and routing procedures in disability cases, see DI 11010.255 ff and DI 11025.000 ff. Instructions for railroad claims are located in RS 01602.000.

B. Addresses of the processing centers

These addresses for normal forwarding of claims related material are shown below. There are special addresses for reports of nonreceipt of checks, for SMI premiums and for critical case referral.

1. Program service centers

  • Department of Health, and Human Services

    Social Security Administration

NEPSC
Northeastern Program Service Center
155-10 Jamaica Avenue
Jamaica, New York 11432
MATPSC
Mid-Atlantic Program Service Center
300 Spring Garden Street
Philadelphia, Pennsylvania 19123
SEPSC
Social Security Administration
Southeastern PSC
Birmingham Social Security Center
1200 Rev. Abraham Woods, Jr. Blvd.
Birmingham, AL 35285-0001
GLPSC
Great Lakes Program Service Center
600 West Madison Street
Chicago, Illinois 60661
WNPSC
Western Program Service Center
P.O. Box 2000
Richmond, California 94802
MAMPSC
Mid-America Program Service Center
Federal Building
601 East 12th Street
Kansas City, Missouri 64106

INTPSC address is:

  • Social Security Administration
    International Program Service Center
    P.O. Box 17769
    Baltimore, Maryland 21235-7769

NOTE: Totalization claims are sent to P.O. Box 17049.

2. ODO'S address is:

  • Social Security Administration
    1500 Woodlawn Drive
    Office of Disability Operations
    Baltimore, MD 21241-1500

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0201050051
GN 01050.051 - Who reviews and services claims - 02/12/2014
Batch run: 02/12/2014
Rev:02/12/2014