TN 6 (11-22)

GN 01050.051 Who reviews and services claims

A. General

The responsibility of reviewing claims (other than SSI) and making initial determinations is divided among six program service centers, the Office of Disability Operations (ODO) and the Office of Earnings and International Operations (OEIO). As used in the POMS, the term “PSC” refers to the 6 PSC offices and OEIO. The term “processing center” refers to the 7 PSC's plus ODO. These offices review, adjudicate, and service all claims as appropriate within their jurisdiction.

The State Disability Determination Services (DDS) makes most disability determinations. For a full discussion of jurisdiction and routing procedures in disability cases, see DI 11010.255 and DI 11025.000. Instructions for railroad claims are located in RS 01602.000.

B. Addresses of the processing centers

These addresses for normal forwarding of claims related material are shown below. There are special addresses for reports of nonreceipt of checks, for SMI premiums and for critical case referral.

1. Program service centers

Social Security Administration

Northeastern Program Service Center
155-10 Jamaica Avenue
Jamaica, New York 11432
Mid-Atlantic Program Service Center
300 Spring Garden Street
Philadelphia, Pennsylvania 19123
Southeastern PSC
Birmingham Social Security Center
1200 Rev. Abraham Woods, Jr. Blvd.
Birmingham, AL 35285-0001
Great Lakes Program Service Center
600 West Madison Street
Chicago, Illinois 60661
Western Program Service Center
P.O. Box 2000
Richmond, California 94802
Mid-America Program Service Center
Federal Building
601 East 12th Street
Kansas City, Missouri 64106

OEIO (PC8) address is:

Social Security Administration
Office of Earnings and International Operations
P.O. Box 17769
Baltimore, Maryland 21235-7769

NOTE: Totalization claims are sent to P.O. Box 17049.

2. ODO'S (PC7) address is:

Social Security Administration
Office of Disability Operations
6401 Security Blvd RMB RM 2410
Baltimore, MD 21235

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GN 01050.051 - Who reviews and services claims - 11/17/2022
Batch run: 11/17/2022