Effective Dates: 03/02/2022 - Present Previous | Next

TN 5 (03-22)

GN 01713.225 Requests for Status of Application for Belgian Benefits

A. Automatic status notice for an application for Belgian benefits

When the Division of International Operations (DIO) forwards claims material (such as information about a Belgian claim, certified copies of evidence, or a copy of the worker’s U.S. coverage record) to Belgium, the Benefit Earnings Technician (BET) electronically stores the claims material in the Paperless Processing Center (PPC) system in DIO before forwarding the claim to the Belgian agency. The system automatically generates a claims status notice that the BET sends to the applicant. The notice informs the applicant that the claims material was forwarded to Belgium.

B. Applicant requests status of a Belgian claim

If an applicant contacts the Social Security Administration (SSA) for status of his or her claim for Belgian benefits and states that he or she has not received notification that DIO forwarded the claim to the Belgian agency, check the PPC system. NOTE: Field offices are able to check the PPC system through the Evidence Portal (EP) application. See MS 09701.001 for an overview of the EP application, and to access the EP User Guide.

1. PPC does not show that DIO forwarded the claim to Belgium

If PPC does not show that DIO forwarded the claim to Belgium, advise the applicant to write directly to DIO at the following address:

Social Security Administration
OEIO - DIO
P. O. Box 17769
Baltimore, Maryland 21235-7769
USA

2. PPC shows that DIO forwarded the claim to Belgium

If PPC shows that DIO forwarded the claim to the Belgian agency, advise the applicant to contact the Belgian agency directly. Applicants can find contact and other information online at:

DIO is unable to determine the status of Belgian claim after a technician forwards the claim to Belgium. For more information about status requests for Totalization claims, see GN 01702.520.

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0201713225
GN 01713.225 - Requests for Status of Application for Belgian Benefits - 03/02/2022
Batch run: 03/02/2022
Rev:03/02/2022