GN 01720.025 U.K. Liaison Agencies
A. List of liaison agency addresses
Four agencies representing the different U.K. social insurance systems have been designated as liaison agencies for implementation of the Agreement.
Department of Social Security
Overseas Benefits Directorate
Newcastle upon Tyne NE 98 1YX
Isle of Man
Isle of Man Board of Social Security
Isle of Man
Social Security Department
Philip Le Feuvre House
La Motte Street
St. Helier, Jersey
States Insurance Authority
Edward T. Wheadon House
St. Peter Port, Guernsey
Follow these instructions to select the proper liaison agency.
Send all initial claims packages, U.K. coverage record requests, etc. to the Overseas Benefits Directorate in Newcastle unless the claimant specifically indicates that all coverage was earned only under the system in Jersey, Guernsey or the Isle of Man. In that event, send the package to the respective agency for that system.
Note: The Social Security agency in Northern Ireland no longer handles claims under the agreement. Claims, etc. from persons with coverage in Northern Ireland should be sent to the Overseas Benefits Directorate in Newcastle.
Send responses to assistance requests to the requesting agency if it is listed in A. above.
Submit requests from any other agency to International Operations and Totalization Staff (IOTS) for instructions.