Four agencies representing the different U.K. social insurance systems have been designated
as liaison agencies for implementation of the Agreement.
Department of Social Security Overseas Benefits Directorate Longbenton Newcastle upon Tyne NE 98 1YX England
Isle of Man
Isle of Man Board of Social Security Markwell House Market Street Douglas Isle of Man
Social Security Department Philip Le Feuvre House La Motte Street St. Helier, Jersey Channel Islands
States Insurance Authority Edward T. Wheadon House Le Truchet St. Peter Port, Guernsey Channel Islands
Follow these instructions to select the proper liaison agency.
Send all initial claims packages, U.K. coverage record requests, etc. to the Overseas
Benefits Directorate in Newcastle unless the claimant specifically indicates that
all coverage was earned only under the system in Jersey, Guernsey or the Isle of Man.
In that event, send the package to the respective agency for that system.
Note: The Social Security agency in Northern Ireland no longer handles claims under the
agreement. Claims, etc. from persons with coverage in Northern Ireland should be sent
to the Overseas Benefits Directorate in Newcastle.
Send responses to assistance requests to the requesting agency if it is listed in
Submit requests from any other agency to International Operations and Totalization
Staff (IOTS) for instructions.