Effective Dates: 03/02/2022 - Present Previous | Next

TN 3 (03-22)

GN 01725.225 Requests for Status of Application for Dutch benefits

A. Automatic status notice for an application for Dutch benefits

When the Division of International Operations (DIO) forwards claims material (such as information about a Dutch claim, certified copies of evidence, or a copy of the worker’s U.S. coverage record) to the Netherlands, the Benefit Earnings Technician (BET) electronically stores the claims material in the Paperless Processing Center (PPC) system in DIO before forwarding the claim to the Dutch agency. The system automatically generates a status notice that the BET sends to the applicant. The notice informs the applicant that DIO forwarded the claims material to the Netherlands.

B. Applicant requests status of a Dutch claim

If an applicant contacts the Social Security Administration (SSA) for status of his or her claim for Dutch benefits and states that he or she has not received notification that DIO forwarded the claim to the Dutch agency, check the PPC system. NOTE: Field offices are able to check the PPC system through the Evidence Portal (EP) application. See MS 09701.001 for an overview of the EP application, and to access the EP User Guide.

1. PPC does not show that DIO forwarded the claim to the Netherlands

If PPC does not show that DIO forwarded the claim to the Netherlands, advise the applicant to write directly to DIO at the following address:

Social Security Administration
OEIO - DIO
P. O. Box 17769
Baltimore, Maryland 21235-7769
USA

2. PPC shows that DIO forwarded the claim to the Netherlands

If PPC shows that DIO forwarded the claim to the Dutch agency, advise the applicant to contact the Dutch agency directly. Applicants can find contact and other information online at:

DIO is unable to determine the status of a Dutch claim after a technician forwards the claim to the Netherlands. For more information about status requests for Totalization claims, see GN 01702.520.

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0201725225
GN 01725.225 - Requests for Status of Application for Dutch benefits - 03/02/2022
Batch run: 03/02/2022
Rev:03/02/2022