GN 01730.230 Controlling Requests Sent to Austrian Agencies on Form SSA-e2960-U3-AU-Procedure
Prepare a diary whenever information is requested from an Austrian agency.
Diary initial requests for 120 days.
Diary follow-up requests for 60 days.
Forward the folder to DTPS if no response has been received after two followups, i.e.; after 240 days.