Debtors have the option of using their credit card to repay their debt. The debtor
can authorize a one-time payment over the telephone or request SSA to charge their
credit card on a recurring monthly basis by submitting a completed and signed SSA-4588,
(You Can Make Your Payment by Credit Card).
For one-time payments, the debtor contact representatives (DCRs) in the PSC of jurisdiction
will enter the required information on the webpage and submit it electronically for
processing. For a link to the webpage see GN 02210.156.
For recurring monthly credit card payments, MATPSC is responsible for entering the
information on the webpage. Recurring monthly payments require the debtor to sign
and date form SSA-4588. Upon request, the DCRs mail the form to debtors and ask that
they complete, sign, and return it in an enclosed MATPSC envelope.
IMPORTANT: The SSA-4588 has been revised from a one-page form (front and back) to a two-page
form (front and back). There are six versions of the SSA-4588, one for each PSC; it
contains the PSC-specific telephone number and hours of operation information. See
a sample of the form in GN 02210.154.