| 1. |
The SSA-632-BK contains conflicting statements. |
Contact the overpaid person to resolve the conflicts. |
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The fault allegation is inconsistent with the facts or is not related to the overpayment. |
Contact the overpaid person to resolve the conflicts and obtain relevant information. |
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The SSA-632-BK shows people who cannot be covered by the request |
Inform the person that we need a separate waiver request from each person requesting
a waiver.
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The representative payee and beneficiary submitted one waiver request. |
Inform the payee and beneficiary that we need a separate waiver request from each
person if both are liable for the overpayment.
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The SSA-632-BK does not identify separate financial information for each member of
the household.
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Inform the overpaid person the he or she needs to specify which family member owns
the financial account.
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The overpaid person did not provide a signed SSA-4641. |
Inform the overpaid person that he or she must submit a signed SSA-4641, if you need
the financial account information to make a defeats the purpose waiver determination.
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The overpaid person did not verify his or her family members' financial information. |
Inform the overpaid person that he or she must submit verification of the financial
information for family members.
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The overpaid person's expenses exceed income and he or she did not did not explain
how he or she is paying household bills.
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Ask the overpaid person to provide an explanation. |
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The overpaid person's received a large retroactive check and there is no comparable
asset
|
Ask the overpaid person to explain how he or she spent the check. |
| 2. |
The person alleges misunderstanding about allowable earnings. |
Ask the overpaid person to provide evidence showing that he or she restricted his
or her take-home pay to the allowable amount.
|
| |
The person alleges that he or she did not know that earnings before the first month
of entitlement would cause deductions.
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Ask the overpaid person to provide evidence showing that his or her earnings after
the first month of entitlement did not exceed the limit.
|
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The person has earnings higher than expected. |
Ask the overpaid person to verify the amount of his or her earnings and how and when
the earnings were paid.
|
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The person alleges not knowing that special payments would cause deductions. |
Ask the overpaid person to provide an employer's statement about the type and amount
of the special payment.
|
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The person alleges not knowing that earnings after termination would cause deductions. |
Ask the overpaid person to provide a breakdown of his or her earnings for the year
of termination.
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The person alleges not understanding deduction or entitlement provisions. |
Ask the overpaid person to provide evidence that shows a bona fide attempt to comply
with the provisions of the law.
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