Consider an alternative mailing address when:

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  a beneficiary does not have a permanent mailing address (homeless); or

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  there is a critical problem with the delivery of the check.

  For examples on alternative mailing address, see GN 02401.050A.

The beneficiary should resolve benefit delivery problems, but suspension of benefits is possible if critical correspondence is undeliverable.

Advise them to use one of the following:

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  Direct Deposit into an account held at an acceptable financial institution, (for more information on acceptable types of financial institutions and accounts, see GN 02402.030);

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  In-care-of address;

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  Post office box;

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  Delivery through the U.S. Postal Service (USPS); or

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  Field office address (see GN 02401.050).

A beneficiary abroad may use a U.S. mailing address under certain circumstances. For more information, see GN 02401.080.

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  GN 02401.050 Use of Field Office (FO) Address when a Title II or Title XVI Claimant does not have a Permanent Mailing Address

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  GN 02401.080 Use of United States Address by Beneficiary Abroad

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  GN 02402.030 Acceptable Types of Financial Institutions and Accounts