The QDB examiner uses this statement to inform SSA that QDB could not reach a definitive
conclusion on the signature based on the documentation submitted along with the request.
For example, the questioned document image quality is inadequate for examination.
Do not adjust the beneficiary’s or recipient’s overpayment when QDB cannot reach a definitive
conclusion on the signature. Send the beneficiary, recipient, or the representative
payee a notice per NL 03001.025. Provide the explanation that Treasury cannot verify the signature on the check.