When you discover that a payment has been intercepted (or when you have requested
an Intercept), make every effort to correct the direct deposit data. This is especially
important when someone reports nonreceipt and you find that the payment has been returned.
Examine the data to see what is needed. A Canadian payment may be lacking the institution
number, for example. One digit may have been left out of a Polish account number,
making it the incorrect length. The beneficiary may need to give you the full, correct
data. The location of IDD coding instructions for each country is on a chart in GN 02402.220D.
If the payment has not yet been returned for a nonreceipt case, you may be able to
obtain the correct data when the beneficiary reports the problem. Then when the payment
is returned, it will be sent correctly to the account.