TN 79 (09-17)
GN 02402.357 Coding Croatian Bank Data on the Master Beneficiary Records (MBR)
This section describes how to code bank data for international direct deposit (IDD) of title II benefits to a financial institution (FI) in Croatia. The Social Security Administration (SSA) stores bank data on the Master Beneficiary Record (MBR) in the same fields used for United States (U.S.) direct deposit. Special coding identifies the data as a Croatian direct deposit and allows SSA to route benefit payments through the Federal Reserve Bank of Kansas (FRBKC) and the processor bank in Croatia to the beneficiary's FI. If you receive an IDD request in a U.S. domestic (i.e, non-border) field office (FO), forward all appropriate information to the Office of Earnings and International Operations, (OEIO, DIO) for processing.
For more detail on IDD requests and forwarding information, see
A. How we receive IDD bank data
We receive requests to input bank data by mail, phone, or fax in the following formats:
NOTE: If upon receipt of the information, there are any discrepancies, follow instructions in GN 00203.020 and GN 02402.025.
B. Multi-country contract
The processing FI in Croatia will have a prefix of 66 at the beginning of the routing and transit number (RTN). The first letter of the depositor account number (DAN) field has the letter “Q” assigned for Croatia.
C. Overview of IDD for Croatia
The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO will fax incomplete forms to the FBU that serves Croatia. The FBU contacts the beneficiary or FI for additional information.
D. Description of Croatian direct deposit data
The data for coding Croatian IDD will come from the International Bank Account Number (IBAN) provided to the beneficiary from his or her FI. The IBAN will be 21 characters including the country code of “Q” for Croatia.
E. Procedure for coding Croatian routing and bank data
The FRBKC relies on SSA to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to SSA. When establishing or changing IDD bank data for Croatia, you can use an SSA system (i.e., Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE)). However, you must go to ITS.gov to enter the following:
1. SWIFT-BIC code obtained from the FI
The SWIFT code contains a minimum of 8 characters and a maximum of 11 characters:
First four characters - bank code (only letters);
Next two characters - ISO 3166-1 alpha-two country code (only letters);
Next two characters - location code (letters and digits) (passive participant have "1" in the second character); and
Last three characters - branch code, optional ('XXX' for primary office) (letters and digits).
2. Initial award processing
If you are working on an initial award, you must update ITS.gov using the bank account information prior to processing the award to ensure the beneficiary receives his or her payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to SSA.
3. Adding or updating bank data using SSA systems
You must enter the full IBAN and SWIFT-BIC bank information into ITS.gov on the same day if you use an SSA system to add or update bank data on the MBR (i.e.Post Entitlement Online System (POS), MACADE).
Enter all POS direct deposit changes according to normal procedures. Use the procedure outlined in the following chart when you code IDD bank data in an SSA system for Croatia within four business days of the current operational month (COM) cutoff date.
Are you coding an initial claim?
If yes, go to step 3.
If no, go to step 2.
Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)?
If yes, go to step 3.
If no, STOP.
REASON: The MBR will not accept the IDD information.
Is the beneficiary's account a HRK account in Croatia?
If no, STOP.
REASON: Beneficiaries in Croatia can only receive IDD payments in HRK accounts.
To derive the 9-digit RTN for Croatia, code as follows:
prefix of 66 (the multi-country prefix SSA and FRBKC designated to use for IDD to Croatia),
first 6 digits of the 7-digit bank code, and
1-digit check code, (obtained through Title II Interactive Comps).
NOTE: The final digit is the U.S. check digit code and is subject to change. Obtain check digit code through the Title II Interactive Comps from the Main Menus 07/Sub Menu 16.
Code the Type of Account as follows:
“S” for savings or
“C” for checking.
If no indicated account type, use a “C” for checking account.
Code the DAN for Croatia as follows:
“Q” designated for Croatia,
last digit of the bank code, and
10-digit account number.
You must take action on the same business day to enter full SWIFT and IBAN into ITS.gov, along with the information listed in the introduction of GN 02402.357E in this section.
If you do not have access to ITS.gov, ask a co-worker who has access to update the required information into ITS.gov.
FRBKC needs all of this information to process the IDD payment. When this information is not available, FRBKC rejects the payment and returns it to SSA.
F. Example of coding Croatian bank data
The customer provides us with a signup form for Croatia containing the following information: IBAN HR1210010051863000160.
NOTE: The first 2 characters of a Croatian IBAN “HR,” represent the International Organization for Standardization (ISO) country code and the third and fourth characters of the IBAN are the IBAN check digits. The technicians should never code these to the MBR. The next 7 characters of the IBAN represent the 7-digit bank code. The next 10 characters of the IBAN represent the 10-digit account number.
1. Derive the RTN
To derive the RTN, code as follows:
prefix of “66” (the multi-country prefix for Croatia),
first 6 digits of the 7-digit bank code “100100”,
1-digit check digit code (i.e., 8) (obtained from the Title II Interactive Comps from the Main Menus 07/Sub Menu 16), and
type of account as a “C” for checking or an “S” for savings. If no indicated account type, use a “C” for checking.
2. Derive the DAN
To derive the DAN, code as follows:
a. The coder obtains the following:
b. The coding in POS reflects the following:
DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 661001008
ACCOUNT TYPE (C/S): C
DEPOSITOR ACCOUNT NUMBER: Q51863000160
CANCEL DIRECT DEPOSIT (Y):
DIRECT EXPRESS (Y):
c. The MBR reflects the following information: