TN 14 (04-00)
GN 02406.405 Department of the Treasury Regional Financial Center (RFC) Processing of Nonreceipt -- Check Processing
The RFC screens the nonreceipt items against the “check issued” and the “returned check” files to verify that the check was issued, whether it had been returned, if the check had been cancelled, or whether there was a prior stop on the same check.
For nonreceipt code B (B-stops) only, the RFC immediately issues a courtesy disbursement check. The courtesy disbursement check has a different number from the original check; however, it is clearly identified with the statement, “REPLACES PAYMENT DATED MM/DD/YY.” DT will not take any further action unless the original check is later negotiated. The RFC now includes an SSA check stuffer with all replacement checks to warn the payee against cashing both the original and the replacement check (see GN 02406.405C.).
1. Transmission of RFC processed claims
The RFC transmits all nonreceipt and stop payment items, including B-stops, to the Check Claims Branch in Philadelphia, PA., for processing.
2. Disposition transmitted from RFC
The RFC does not forward a nonreceipt claim to CCB if no check matching the nonreceipt claim was issued, or if the check has been returned, or if for any reason, the RFC cannot process the claim. These RFC reject items are transmitted to the originating office (FO, TSC, PC) via CO for reconciliation (see SM 01315.198 for resolving title XVI exceptions, SM 00609.430 for title II).
The RFC responses (both interim and final dispositions) will be annotated to the PHUS record for title II and to the Q query for title XVI. The FO, TSC, PC may access PHUS and the Q query to obtain the DT RFC responses whenever a followup inquiry is received from the claimant. Refer to SM 00609.610 for title II and SM 01315.200 for title XVI RFC processing of interim disposition responses. See SM 00545.000 for TDDC and TDSC codes.
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