GN 02408.920 International Direct Deposit (IDD) Payment Reclamation Forms and the International Treasury Services Application (ITS.gov)

A. When the Office of Earnings and International Operations (OEIO) uses forms SSA-1712 CN and SSA-1712

OEIO uses the SSA-1712-CN (Notice of Reclamation – Canada Pmt Made in CAD) to reclaim incorrect Canadian dollar (CAD) payments sent to Canadian financial institutions (FI). OEIO uses the SSA-1712 (Notice of Reclamation) to reclaim incorrect U.S. dollar (USD) payments sent to Canadian FIs. OEIO uses both forms when payments were CAD and USD. These forms and others are available on OEIO’s website, in the International Direct Deposit (IDD) Resource Kit and in this section.

B. Exhibit of SSA-1712 CN (Notice of Reclamation – Canada Pmt Made

To view the form, go to SSA-1712-CN.

C. Exhibit of Form SSA-1712 (Notice of Reclamation)

To view the form, go to SSA-1712.

D. When OEIO uses Form SSA-1713 (Statement of Reclamation Action)

OEIO includes the SSA-1713 whenever OEIO sends a reclamation request directly to a foreign FI. The FI then uses the form to respond to OEIO. This form and others are available on OEIO’s website, in the International Direct Deposit (IDD) Resource Kit, and in this section.

E. Exhibit of the Form SSA-1713

To view the form, go to SSA-1713.

F. When technicians use ITS.gov for IDD reclamation requests

The National Payment Center Of Excellence (NPCE) processes reclamation requests for certain countries when the outstanding amount is $100 or more. Technicians must enter all reclamation requests for NPCE through the International Treasury Services application (ITS.gov). Instructions for entering reclamations are available on the ITS.gov help file. NPCE processes reclamation requests for the countries listed in the following chart:

Country Name	Country Code	Geo Code
Argentina	66	A
Aruba	73	R
Australia	61
Austria	71	A
Bahrain	72	H
Belgium	71	B
Bermuda	73	N
Bolivia	70	O
Bonaire	72	I
Bosnia and Herzegovina	68	M
British Virgin Islands	70	G
Bulgaria	68	G
Cambodia	68	X
Canada – CAD	51
Canada – USD	62
Cape Verde	71	O
China	71	I
Colombia	66	U
Costa Rica	68	E
Croatia	66	Q
Cyprus	71	D
Czech Republic	66	C
Denmark	71	F
Dominican Republic	70	J
Ecuador	70	V
El Salvador	72	D
Estonia	66	F
Finland	71	G
France	56
Germany	52
Greece	65
Haiti	70	L
Honduras	70	Y
Hong Kong	71	H
Hungary	66	E
Ireland	54
Iceland	66	L
Israel	71	R
Italy	55
Japan	66	Y
Jordan	66	J
Kenya	66	X
Laos	68	N
Latvia	66	G
Lithuania	66	H
Luxembourg	66	M
Macedonia	68	L
Malta	71	J
Marshall Islands	72	A
Martinique	70	U
Micronesia	72	C
Moldova	72	K
Monaco	71	E
Montenegro	70	W
Myanmar	72	N
Nauru	66	N
Netherlands	71	K
New Zealand	71	L
Nicaragua	70	Z
Norway	53
Palau	72	G
Paraguay	68	P
Poland	70	E
Portugal	60
Qatar	72	F
Romania	71	Q
Russian Federation	68	Q
Saint Martin	73	O
San Marino	71	C
Saudi Arabia	72	E
Serbia	68	T
Singapore	66	S
Slovakia	66	D
Slovenia	66	V
South Africa	71	M
Spain	58
Sudan	73	H
Sweden	57
Switzerland	71	N
Tunisia	68	F
Turkey	66	T
United Kingdom	50
Uruguay	71	V

NOTE:

Errors will generate in the ITS.gov application if a technician inputs reclamations through ITS.gov for any unlisted country. For payments sent to banks in Poland, reclamation requests can go to either the FBU in Warsaw, Poland, or NPCE. This is because Poland is part of a multi-country contract.

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0202408920

GN 02408.920 - International Direct Deposit (IDD) Payment Reclamation Forms and the International Treasury Services Application (ITS.gov) - 10/31/2023
Batch run: 10/31/2023
Rev:10/31/2023

Social Security

Program Operations Manual System (POMS)