TN 22 (02-16)

GN 02408.920 International Direct Deposit (IDD) Payment Reclamation Forms and the International Treasury Services Application (ITS.gov)

A. When the Office of Earnings and International Operations (OEIO) uses forms SSA-1712 CN and SSA-1712

OEIO uses the SSA-1712-CN (Notice of Reclamation – Canada Pmt Made in CAD) to reclaim incorrect Canadian dollar (CAD) payments sent to Canadian financial institutions (FI). OEIO uses the SSA-1712 (Notice of Reclamation) to reclaim incorrect U.S. dollar (USD) payments sent to Canadian FIs. OEIO uses both forms when payments were CAD and USD. These forms and others are available on OEIO’s website, in the International Direct Deposit (IDD) Resource Kit and in this section.

B. Exhibit of SSA-1712 CN (Notice of Reclamation – Canada Pmt Made

To view the form, go to SSA-1712-CN.

http://inform.ssahost.ba.ssa.gov/pdfs/ssa1712cn.pdf

C. Exhibit of Form SSA-1712 (Notice of Reclamation)

To view the form, go to SSA-1712.

D. When OEIO uses Form SSA-1713 (Statement of Reclamation Action)

OEIO includes the SSA-1713 whenever OEIO sends a reclamation request directly to a foreign FI. The FI then uses the form to respond to OEIO. This form and others are available on OEIO’s website, in the International Direct Deposit (IDD) Resource Kit, and in this section.

E. Exhibit of the Form SSA-1713

To view the form, go to SSA-1713.

F. When technicians use ITS.gov for IDD reclamation requests

The Kansas City Financial Institution (KFC) processes reclamation requests for certain countries when the outstanding amount is $100 or more. Technicians must enter all reclamation requests for KFC through the International Treasury Services application (ITS.gov). Instructions for entering reclamations are available on the ITS.gov help file. KFC processes reclamation requests for the countries listed in the following chart:

Country Name

Country Code

Geo Code

Anguilla

70

A

Antigua & Barbuda

70

B

Australia

61

 

Austria

71

A

Bahama Islands

70

D

Barbados

70

F

Belgium

71

B

British Virgin Islands

70

G

Canada – CAD

51

 

Canada – USD

62

 

Cayman Islands

70

H

Cyprus

71

D

Denmark

71

F

Dominican Republic

70

J

Finland

71

G

Greece

65

 

Grenada

70

K

Haiti

70

L

Hong Kong

71

H

Hungary

66

E

Israel

71

R

Jamaica

70

M

Malta

71

J

Netherlands

71

K

Netherlands Antilles

70

N

New Zealand

71

L

Poland

70

E

South Africa

71

M

St. Kitts and Nevis

70

T

St. Lucia

70

S

St. Vincent and the Grenadines

70

P

Switzerland

71

N

Trinidad and Tobago

70

R

NOTE: Errors will generate in the ITS.gov application if a technician inputs reclamations through ITS.gov for any unlisted country. For payments sent to banks in Poland, reclamation requests can go to either the FBU in Warsaw, Poland, or KFC. This is because Poland is part of a multi-country contract


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0202408920
GN 02408.920 - International Direct Deposit (IDD) Payment Reclamation Forms and the International Treasury Services Application (ITS.gov) - 02/23/2016
Batch run: 02/23/2016
Rev:02/23/2016