The e4345 is a web-based application used to electronically communicate windfall offset
information between the PC and FO. Normally, the PC will initiate the e4345. However,
there are situations when the FO must initiate the e4345. The following situations
are when the FO should initiate an e4345.
The windfall offset data cannot be posted to the Supplemental Security Record (SSR).
The completed offset computation is on the SSR, but the MBR has a windfall offset
data (WOD) line with a windfall indicator (WIN) code other than A,L, or M.
The claims representative (CR) needs to follow up with the PC to post pending offset
or authorized representative date to the MBR.
The CR needs to follow-up with the PC to process the offset or correct data on the
The offset results have been posted to the SSR but an MBR/SSR interface will not occur,
e.g., terminated SSR.
NOTE: You do not need an e4345 action in every case. Do not enter windfall offset data
into this application if all title II and title XVI actions can be automated and completed
by the system. For instructions on when to use and how to complete the e4345, see
Field Office User's Guide and Program Center User's Guide.