Upon request by the subject individual, SSA corrects or amends any record found to
be inaccurate, incomplete, or untimely and deletes any irrelevant or unnecessary information
contained in a record. Requests for correction or amendment are handled by the manager
of the system of records in which the information is maintained.
Requests by individuals for disposal of records do not fall under the correction or
amendment provisions of the PA. SSA may not dispose of any record without clearance
to do so from the National Archives and Records Service and the SSA Records Officer.
Procedures for disposal of records are contained in the SSA AIMS, Materials Resource
Manual (MRM), Chapter 7.
SSA does not handle requests to update changes in name, address, family composition,
etc., under the correction or amendment of record provisions of the PA. Follow SSA's
established administrative procedures for updating changes of this kind.
Ask individuals requesting correction or amendment to submit a request in writing.
Inform them that the request must:
State the problem with the record to which the subject individual objects.
Be signed by the subject individual.
Include evidence to support his or her request for correction or amendment, if appropriate.
If the subject individual making the request for correction or amendment is not known
to SSA personnel, request:
Identifying information from the individual, such as his or her date of birth, place
of birth, and parents' names for comparison to SSA's records (e.g., claims file, SS-5
A notarized statement of identity, or
A certification signed by the subject individual that he or she understands the penalties
for trying to obtain information under false pretenses.