SSA notifies the claimant, the claimant’s eligible spouse if SSA uses the spouse's
past-due benefits to pay the representative, and the representative when releasing
the claimant’s withheld title XVI past-due benefits. The CR prepares the notice(s)
when SSA makes direct fee payment. Use TSM104 in DPS to notify the claimant and the
representative when SSA makes direct payment to the representative.
After SSA makes direct fee payment, notification to the claimant and representative
about the disposition of any additional withheld past-due benefits (e.g., SSA releases
balance of withheld past-due benefits to claimant) is generally done by an automated