TN 9 (01-04)
RS 02803.330 PC Handling of Inquiries for Immediate Payment Cases
A. FO REQUEST FOR ENTITLEMENT DETERMINATION
Issuance of an immediate payment is not always evident in the file or on the MBR. Therefore, the immediate payment must be adjusted as soon as possible. Otherwise, it is possible for the Title II program to issue another immediate payment.
If entitlement information is not available, inform the FO that it appears an immediate payment should not be made. If entitlement can be verified, provide the FO with the amount of available funds.
B. ACTIONS WHEN CPS CANNOT BE USED BY FO
If the system is not available in the FO and CPS cannot be used, all relevant information should be sent to the PSC (by PPC fax) as soon as possible. The information will then be available to the PSC within 1 day from the day the FO sent the PPC fax. The FO can use the form below to send the information to the PSC.
PSC use TOEL 1 / 2 CRIT CPS IMMEDIATE PAYMENT CASE CPS NOT USED
SSN BIC CLN AMOUNT PAID ON MM/DD/YY OFFICE CODE
___-__-____ ____ _________________ _______.____ ___/___/____ _____
ADDRESS: ______________________________ ____________________ ___ _____-____
The PC should follow these steps when CPS cannot be used.
Input the appropriate MACADE or MCS action to deduct the amount of the immediate payment.
Annotate the Remark screen of the MACADE with the remark: “Immediate payment of $ issued by FO .”
NOTE: If the MADCAP action results in an overpayment being posted, usual establishment and notification recovery actions should follow.
If the MADCAP action excepts, or if a MADCAP action cannot be processed, the Single Payment System (SPS) should be considered. The information should be reentered until the action has successfully updated the MBR.
Associate the receipt of the required Form SSA-5002 with the electronic file.