Send a Critical Case Request (SSA-2489-U2) to the Inquiries Staff in the PC. Circle
the acronyms CPR and EXPMT in the Critical Case Payment Reason portion, and annotate
the MAF portion with the appropriate form numbers that will be forwarded to the PC
along with the SSA-1877. The Critical Case Request will serve as advanced notice to
the PC that the SSA-1877 is being mailed and should be used to supply any information
which may be helpful in processing the case.
Annotate on Part II of the SSA-1877 the date the claim was forwarded and the date
the last requested evidence was received (if known). Enter the request on the DO log
with the notation that the claim is in the PC. Mail the SSA-1877 and any related forms
to special PC address. Form SSA-1671-U2 will be used as the transmittal. List the
enclosures on the SSA-1671-U2.
Material sent to the PC special address bypasses the PC mailroom and is opened in
the Inquiries Staff.
It is important to mail the SSA-1877 and any enclosures promptly. The PC will search
for the folder immediately upon receipt of the Critical Case Request. However, payment
processing will be deferred until the SSA-1877 is received.