IF
|
THEN
|
AND
|
AND
|
Title II file is reading in ODIO or PSC.
|
Request file via PCACS Folder Request (MSOM PCACS 009.011).
|
System generates an automatic follow-up after 14 days.
|
If no movement after 30 days, phone the MOD in ODIO or PSC.
|
Title XVI file is reading in L00.
|
Request file via 8028, AR33 (SM 01201.210).
|
|
If no folder is received after 60 days, see SM 01201.235.
|
Title XVI file is reading in L86, L88, L89, L94, L95, L96, L97, L98, L99, L01, etc.
|
Request file via 8028, AR33
(SM 01201.210).
|
|
If no folder is received after 60 days, see SM 01201.235.
|
Title II or Title XVI file is reading in a FO.
|
Request via phone, fax, or E-mail.
|
If no reply in 7 days, make a 2nd request.
|
If no reply in 14 days, make a 3rd request to the FO manager.
|
Title II or Title XVI file is reading in Docket & Files (5012), SSA National Records
Center (N88 or N93) or Appeals Council (5801-5824).
|
DO NOT
|
REQUEST
|
PRIOR FOLDER
|
NOTE: When contacting a field office to search for a file, request a search using the
current name. Reference all prior names used, since the file may be stored under a
different name.
Document your request efforts and keep all responses (positive or negative) that you
received while trying to obtain the prior folder. No response is the same as a negative
response.
If your search is unsuccessful, document the file with a list of all locations you
have searched, responses from these locations, and a summary of your efforts on a
Report of Contact (SSA-5002).