TN 64 (09-20)

DI 11005.085 Prior Claims Activity

A. Policy

The field office (FO) must determine whether the individual currently filing a claim has previously filed for disability benefits administered by SSA. Document ALL prior filings with a medical determination or decision, or SGA denial on the paper Form SSA-3367–F5 (or the EDCS 3367). The DDS does not need technical denials (e.g., N13, N04, N18, 090).

NOTE: If a claimant files a new disability application and has a prior disability claim for the same title and benefit type pending at any level of administrative review, see DI 51501.001 — Procedural Change for Subsequent Disability Applications Effective July 28, 2011.

B. Procedure

1. Identifying prior claims

Ask about prior filings early in the interview. Obtain information from the following sources, as appropriate, for purposes of folder documentation per

DI 11005.085B.2.; AACT, PCACS, SSI2 or SSI3, CPMS query, or a printout of the pre-interview screen showing no prior claims activity.

2. Documenting the folder

Complete item 7 on the SSA-3367 (Disability Report-Field Office) as outlined in DI 11005.045A.3 Completing the SSA-3367 (Disability Report-Field Office) to document all prior filings. For EDCS 3367, complete prior filing information as outlined in DI 81010.025A.2 Completing Electronic Disability Collect System (EDCS) Forms for Initial Claims.

3. Requesting and associating prior claims folders

The FO will request a prior file when:

  1. a. 

    A subsequent claim is filed and the prior file is located in any field office. The FO with the current claim will request the folder(s) from another FO by phone or e-mail, to be routed directly to the DDS.

  2. b. 

    A court case requires the prior file (e.g. Chavez in the Ninth Circuit).

  3. c. 

    A subsequent disability claim must be sent to the DDS for adoption or a new determination (DI 11011.001).

  4. d. 

    Evidence in file indicates fraud or similar fault may be involved in the current or prior claim(s). See DI 11006.010.

  5. e. 

    Any other situation where material from a prior folder is needed, such as a special project.

NOTE: The FO will not delay sending the new claim to DDS while obtaining the prior file. The current claim should be sent to the DDS immediately; item 7 on the SSA-3367 will be completed to show that the prior file has been requested. Since PCACS for T2 and the automated recall process for T16 will send the folder to the requesting office, that FO will control the request and send the prior file to DDS when it is received.

4. How to locate a prior file

Some technicians use the Automated Folder Location Website to assist in locating folders. Folders can also be located directly through PCOM by following these steps:

Title II

Title XVI

Obtain queries-begin with a PCACS. If NIF, then obtain a FACT, DDSQ, and CPMS query. If you still can't locate, unarchive prior MCS record and check DW01 and Remarks for clues.

NOTE: If the prior file contained T2 denial over 5 years old and PCACS is NIF; the file most likely has been destroyed.

Obtain queries-begin with a SSID. If file can't be located, obtain a DDSQ and CPMS query. If you still can't locate, unarchive the prior MSSICS record and check the DW01 and Remarks for clues.

NOTE: Location codes: L47=destroyed; L50=lost; L51=lost; J00=lost.

5. How to find address/phone number for location code

a. Folder location is a 3-digit code

If folder location is a 3-digit code, use DOORS (formerly TRIDE) online system.

b. Folder location is a 4-digit code

Use the Detailed Office/Organization Resource System (DOORS) to obtain address and phone number information.

6. How to request a prior file





Title II file is reading in ODIO or PSC.

Request file via PCACS Folder Request (MSOM PCACS 009.011).

System generates an automatic follow-up after 14 days.

If no movement after 30 days, phone the MOD in ODIO or PSC.

Title XVI file is reading in L00.

Request file via 8028, AR33 (SM 01201.210).


If no folder is received after 60 days, see SM 01201.235.

Title XVI file is reading in L86, L88, L89, L94, L95, L96, L97, L98, L99, L01, etc.

Request file via 8028, AR33


(SM 01201.210).


If no folder is received after 60 days, see SM 01201.235.

Title II or Title XVI file is reading in a FO.

Request via phone, fax, or E-mail.

If no reply in 7 days, make a 2nd request.

If no reply in 14 days, make a 3rd request to the FO manager.

Title II or Title XVI file is reading in Docket & Files (5012), SSA National Records Center (N88 or N93) or Appeals Council (5801-5824).










NOTE: When contacting a field office to search for a file, request a search using the current name. Reference all prior names used, since the file may be stored under a different name.

Document your request efforts and keep all responses (positive or negative) that you received while trying to obtain the prior folder. No response is the same as a negative response.

If your search is unsuccessful, document the file with a list of all locations you have searched, responses from these locations, and a summary of your efforts on a Report of Contact (SSA-5002).

C. References

Prior pending court cases, see GN 03106.025

Continuing Disability Review Folders, see DI 13015.030 - DI 13015.080

Completing the SSA-3367 (Disability Report-Field Office), see DI 11005.045

Completing the EDCS 3367, see DI 81010.025

To Link to this section - Use this URL:
DI 11005.085 - Prior Claims Activity - 11/08/2018
Batch run: 09/08/2020