Use the following procedure for any case that you cannot process using eWork:
Use the paperless bar coding application to create the barcode “eWork DECEFFECT —
Effectuation of eWork decision.” The fax creates an action control record (ACR) in
the processing center action control system (PCACS) for the PC to resolve.
Send the SSA-833-U3 and any supporting documentation associated with the case along
with a FAX to the PC.
After faxing work CDR information for action, also fax the documentation into the
appropriate Repository (NDRed or eView), following instructions in GN 00301.325.
If the decision was not effectuated, monitor by using the PCACS. Check PCACS or Paperless
ROQS within 5 days to ensure that the PC has received the fax and PCACS (or PPL ROQS)
shows an action pending.
Check the MBR payment history, DIB line, and the SSA-833 (Cessation or Continuance
of Disability or Blindness Determination and Transmittal) to determine if the PC updated
the MBR. If the action has not processed, follow up with the PC of jurisdiction. PC
contact information is located in KCNET.
For more information on DECEFFECT, go to the KCNet Handling eWork's DECEFFECT Tickle Guide.
In DI 13010.025 Field Office (FO) Responsibilities in Work Continuing Disability Reviews (CDRs) under
If the PC is unable to suspend, terminate, or reinstate benefits in POS, refer the
case to the BA staff for processing.
eWork produces the following FAX COVER SHEET:
FAX COVER SHEET
SSN: __ __ __ - __ __ - __ __ __ __ BIC(s): _____________
TOEL1 = STATUS
TOEL2 = DIBCESS
ROUTE TO BA PROC LOCATION
FAX TO PROCESSING CENTER:
___ (PC 1) NEPSC 877-385-0640
___ (PC 2) MATPSC 877-385-0644
___ (PC 3) SEPSC 877-310-6767
___ (PC 4) GLPSC 877-311-5797
___ (PC 5) WNPSC 877-310-7807
___ (PC 6) MAMPSC 877-311-8738
___ (PC 7) OCO 877-385-0643
___ (PC 8) OIO 877-385-0645
FROM FIELD OFFICE: (location) ______________________________
For further information about this claim please contact:
(phone) __ __ __ - __ __ __ - __ __ __ __