Adjudicators can manually identify CAL cases at Initial, Reconsideration, Hearing,
and Appeals Council adjudicative levels. Most CAL cases are identified by the selection
software upon EDCS transfer to the DDS at the initial adjudicative level.
Designated employees in the DDS, the Office of Quality Review (OQR), and the Office
of Hearings Operations (OHO) can manually add, remove, and reinstate a CAL indicator
to a case per DI 23022.055. Field office (FO) employees cannot add, remove, or reinstate CAL cases. Like QDD,
Terminal Illness (TERI) cases and presumptive disability (PD) or presumptive blindness
(PB) claims, the FO must initiate full non-medical development for a CAL case.
NOTE: The FO workload management information (WMI) listings do not capture these manual
additions, reinstatements or removals. For CAL cases that are not already identified
as QDD, when an adjudicator adds, removes, or reinstates a case from the CAL process
an EDCS action item automatically notifies the FO. FOs regularly monitor EDCS action
lists to identify any case where the adjudicator sets a CAL indicator after transfer.
CAL cases are:
assigned to designated disability examiners who have the knowledge, training, and
experience to effectively carry out the fast-track process, and meet the qualifications
set forth in DI 23022.020;
processed as expedited cases; and,
designated simultaneously (as applicable) as a TERI case, PD or PB claim, and QDD
case to ensure continued priority handling if the adjudicator removes the case from
the CAL process.
NOTE: CAL cases are similar to TERI cases, although not all CAL cases involve terminal
illness. For example, a person with a spinal cord injury could qualify as CAL – even
if he or she expects to live for many years.
NOTE: To access the eView CAL page, select the hypertext link labeled [CAL] in the top
right hand frame of the Electronic Folder (EF) in eView. The CAL link will display
[CAL: Y] or [CAL: N.]