DI 39563.400 Workload Management Guidelines
Guidelines for effective DDS workload management are closely related to and dependent
upon the functional guidelines shown in the subchapter on Organization. To some extent
these two subchapters must necessarily overlap because the way a State agency is organized
influences the options for workload management. This subchapter assumes that the State
agency is generally organized along recommended functional lines and it therefore
concentrates on the management of disability claims workloads.