The CS receives the IB start orders via the Paperless case control system. If no start
order is received for IB, see DI 42010.225A.
CS are responsible for contacting OAO to clarify any inconsistencies in the IB request.
CS are required to provide the Benefit Authorizer (BA) with IB payment start date,
IB suspension period due to non-payment provisions if applicable, primary insurance
amount, and monthly benefit amount after any benefit adjustment due workers’ compensation
(WC), public disability benefit, and windfall elimination provision offset. If the
CS is unable to verify WC data and no payment amount is alleged, use State’s maximum
weekly WC rate based on the year of the date of injury listed in DI 52150.045 to determine offset amount.
The CS will instruct the BA if the case is concurrent Title II and SSI Title XVI,
and if an attorney or representative is involved.
NOTE: Defer completion of form SSA-831-UF (Disability Determination and Transmittal) or an A101 and EF101 (Determination of
Award) until issuance of a final decision.