CO provides every responder with a written acknowledgement (DI 42586.095, Exhibit 3) that a request for reopening was received.
The acknowledgement states “ Stieberger Acknowledgement” with the name, address, and SSN of the responder and the date of the request for
CO makes every effort to provide written acknowledgement within 30 days of the receipt
of the request.
CO provides acknowledgements for all responders including those responding in person
to the FO or OHA.
Where the individual responds by letter, telephone, or in person to the FO or OHA,
the FO or OHA office will immediately provide written and dated confirmation that
the request for reopening was received (see DI 42586.005, item 6.).